Performance Driven LLC

Performance Driven LLC
Privacy Statement / Return Policy

Data Collection / Cookies / Information Sharing / Secure Shopping & Registration / Links / Returns

The following principles apply to the personally identifying information we ask for and that you provide. "Personally identifying information" is information that individually identifies you, such as your name, physical address or email address.

Data Collection

Performance Driven LLC collects limited non-personally identifying information your browser makes available whenever you visit a web site. This log information includes your Internet Protocol address, browser type, browser language, the date and time of your download and in some cases, one or more cookies that may uniquely identify your browser. We use this information to operate, develop and improve our services.

Some of our services require you to register. Performance Driven LLC asks you for some personal information in order to create an account (typically your name, email address, physical address, and phone number) and we will use that information to provide the service. For certain services, such as our OnLine Shop, we may request credit card or other payment information which we do keep securely stored on our servers.

When we require personally identifying information, we will inform you about the types of information we collect and how we use it. We hope this will help you make an informed decision about sharing your personal information with us.

Cookies
To enhance your experience with our site, some of our web pages use "cookies." Cookies are small text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, by registering at our site. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand site usage and to improve the content and offerings on our site. For example, we may use cookies to personalize your experience at our web pages (e.g. to recognize you by name when you return to our site). We also may use cookies to offer you products, programs, or services.

Information Sharing

We do not rent or sell your personally identifying information to other companies or individuals, unless we have your consent. We may share such information in any of the following limited circumstances:

We have your consent.
We provide such information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.
We conclude that we are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of Performance Driven LLC, its users or the public.

In the event of a transfer of ownership of Performance Driven LLC (including any publications), such as acquisition by or merger with another company, we will provide notice before any personally identifying information is transferred and becomes subject to a different privacy policy.

We may share aggregated information with others. Examples of this include the number of users who downloaded a specific product or how many users clicked on a particular advertisement.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services. We provide mechanisms for updating and correcting your personally identifying information for many of our services. You may send an e-mail or letter to the following e-mail or street address requesting access to or correction of your personally identifiable information:

Privacy Manager
Performance Driven LLC
760 NW Karok Trail
Greensburg, IN 47240
Phone 812-222-0198 Fax 800-705-1285
Email Main Office
Email Webmaster

Secure Shopping & Registration Guarantee

The purchase and registration areas of our site (OnLine Shop) are secure. This means that any information you send us is protected by encryption to prevent unauthorized access to your information. The secure site is indicated in the URL with the use of "https://", and often reflected at the bottom of your browser with a lock or key graphic.

Links
Any links to external web sites may be developed by people over whom Performance Driven LLC exercises no control. These other sites may place their own cookies on your computer, collect data or solicit personal information.

Performance Driven LLC may present links in a format that enables us to understand whether they have been followed. We use this information to understand and improve the quality of our products and web site. For instance, this data helps us determine how popular a product is and if there is anything we can do to improve on it.

SPECIAL ORDERS –

Special Order items consist of custom items, items not regularly carried in the ordinary course of Seller's business, items ordered to Buyer's non-standard and/or specific specifications, and the like. All Special Order items require a non-refundable 100% (one hundred percent) deposit. If there is a cancellation for any reason by Buyer, Buyer understands that the deposit is forfeited immediately to Seller. Seller shall not be liable for late shipments. Given shipping dates are approximate and are only estimates. Buyer shall not be entitled to charge backs, reductions in price or other offsets as a result of a late shipment or failure to deliver in the estimated time of delivery. Special Order items may be subject to price increases incurred by Seller from manufacturer and/or distributor even after acceptance of Buyer's order. In such event, Buyer will be obligated to pay any price increase that may be charged by the Special Order item's manufacturer and/or distributor and Buyer will not be entitled to any refund or monies paid.

DELIVERIES

All shipping dates given by Seller are approximate only. Deliveries may be subject to delay due to, but not limited to: acts of God, strikes, labor disputes or difficulties, supplies or materials shortages, fire or natural disasters, delay or defaults of common carriers, acts of local, state or national governments or agencies, civil disturbances, acts of terrorism, acts or causes that do not normally occur in the ordinary course of Seller's business or any other delays beyond Seller's reasonable control, and Seller shall not be liable for any loss or damage arising therefrom. All goods damaged in transit are not the responsibility of Seller. All claims are to be made with the corresponding freight or shipping company. Seller shall have the additional right, in the event of the happening of any of the above contingencies, at its option, to cancel this contract or any part of it without any resulting liability. Any delivery not in dispute shall be paid for regardless of controversies relating to other delivered or undelivered merchandise.

RISK OF LOSS

Risk of Loss of the goods shall pass to Buyer as soon as the goods are properly loaded on the carrier or otherwise delivered to Buyer, and all goods are shipped at the risk of Buyer. Performance Driven LLC is not responsible for any damaged goods.

Returns
100% Satisfaction guaranteed. If you are not satisfied with your purchase, contact our main office for return instructions and a refund.

As soon as the goods are delivered to Buyer, he shall inspect them. Notice in writing must be given to Seller within seven (7) calendar days after receipt of goods of any defect or omissions. Failure to give written notice within seven (7) calendar days after receipt shall constitute an irrevocable acceptance of the goods. No claim shall be made after the goods are used in any manner or are processed or changed in any way from the original condition. All warranty cards and other items must be included with the product returned to Seller. Only the Buyer and original purchaser of products(s) may request a return upon satisfactory proof to Seller that the goods are defective. In the event of any Buyer's claim and thereafter, Seller shall have no further liability in connection with the claim. No goods may be returned to Seller unless Buyer has notified Seller of the reasons of the proposed returns, and Seller has agreed in writing to the returns prior to shipment. Any return are subject to a thirty percent (30%) restocking charge. All returns require an RMA (RETURN MERCHANDISE AUTHORIZATION NUMBER) which can be obtained by calling Performance Driven LLC. Shipping charges are not refundable. Any refused shipment is subject to the ordinary return policy. A 30% restocking fee is applied to any refused shipment. All products, which are approved for return, will be for store credit only. There are no returns on electronics, body kits, hoods, clutches, brake kits, coil overs, intercoolers, wheels, exhausts, turbo kits, superchargers, and any special order items that have been installed (This includes ALL products that are not in stock at time of purchase).